Our Fucntions: Front Office

Play Your Part Front Office Assistants are responsible for acting as the face of the Resort, answering and responding to internal and external guest needs and deliver outstanding guest service and financial profitability. Key Objectives:                                Welcome guests into the resort with a genuine warm welcome. Ability to deliver a dynamic customer service experience by assisting […]

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Play Your Part In this role you will be responsible to the Bell Captain for welcoming and escorting guests with their baggage to and from their rooms during check-ins and check-outs and to attend valet parking requests for guests and handle the vehicles, luggage and other baggage carefully and safely. Main Duties: To welcome guests […]

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Play Your Part In this role you will oversee bellman’s operations to provide efficient service to guests and ensures implementation of policies and procedures in line with the standards of LEGOLAND Hotel Dubai and you are responsible for controlling and monitoring the operations of bellman including valet parking, responsibility of luggage security and safety, luggage […]

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Play Your Part The Guest Services Assistant is to provide courteous and professional service to our guests and to offer assistance as needed during their stay. They are to provide the highest level of recognition and personalized service to the guests. They are to also assist the Concierge duty and Service Excellence Manager in the […]

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